Shipping policy
Last updated: 16th August 2026
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). Orders placed on weekends are processed the next business day.
You'll receive a confirmation email when you order, and a second email with tracking once your parcel ships.
Where we ship
We currently ship to United States Of America.
Dietary supplement regulations vary by country, and some destinations restrict the import of certain ingredients. We can't ship to countries where our products aren't permitted. If we can't fulfil your order for this reason, we'll cancel it and refund you in full.
Customs, duties, and taxes
For international orders, you are the importer of record. Any customs duties, import VAT, or handling fees charged by your country are your responsibility and are not included in the price you pay us. These are levied by your customs authority, not by us.
Parcels held or refused by customs are outside our control. If a parcel is returned to us, we'll refund the product cost less shipping.
Tracking
Tracking is provided for all orders. Please allow up to 48 hours after dispatch for tracking to update.
Lost or delayed parcels
If tracking hasn't updated in 10 business days for domestic orders or 21 business days for international orders, email fortyfivesupport@gmail.com with your order number and we'll investigate. If a parcel is confirmed lost, we'll replace it or refund you.
Incorrect addresses
Please check your address carefully at checkout. We're not responsible for orders sent to an address entered incorrectly. If a parcel is returned to us because of an address error, we can reship it once you cover the new shipping cost.
Storage on arrival
Store in a cool, dry place away from direct sunlight. Don't use the product if the safety seal is damaged or missing — contact us instead.